Managing Discrimination and Diversity – Unconscious Bias Workshop

Date:13/08/2020 (09:30 - 12:30)

Status:ACTIVE | 5 or more places remaining

Member Rate: £95.00 +VAT | Non Member Rate: £115.00 +VAT |

Edinburgh Chamber of Commerce
Delivered Online

Map: Click here


Everyone has unconscious biases. The brain uses shortcuts to speed up decision-making and unconscious bias is a by-product. It is natural, unintended and can impact decision-making, diversity, inclusion and culture but it can also be mitigated.

We need to learn to manage our unconscious bias. Suppressing or demonising bias makes the problem worse not better. Possible Impacts of unconscious bias in the workplace are wide ranging from discrimination and lack of diversity to poor team dynamics and difficult conversations.

Workshop Outline:

This workshop would explore why diversity is important, what is unconscious bias, how it impacts and how we can learn to manage our unconscious bias and lessen the impact it has on our decision making and everyday work. It explores, what determines who we are and our bias, the impacts of culture, language, questioning and trust and how we can mitigate and better manage our unconscious bias. 

Learning Outcomes:
After the workshop you should be:
  • More aware of the impact of unconscious bias on your day-to-day work and be better able to recognise your own biases.
  • Understand how greater diversity can positively impact your personal performance, the performance of your team and your department/function.
  • Understand why decisions should be justified on evidence and not feelings.
  • Have greater awareness of how the language we use and the questions we ask, impacts and reflects our unconscious bias and what we achieve.
  • Focus more on the positive behaviours of people and not negative stereotypes.
  • What makes us more vulnerable to the negative impacts of unconscious bias.
  • How to give feedback and conduct ‘one to ones’ that are less impacted by our unconscious bias. 
Workshop Duration:
Interactive three hour workshop conducted online with a couple of natural breaks.

Course Director: Mark Douglas

Train your team:

This course can be delivered on site for corporate teams and tailored to your specific requirements. For details contact

The ECC training experience:
  • Expert trainers - Passionate specialists who keep up to date with the latest trends in their field
  • Quality delivery - Trainers are assessed annually on the quality of their delivery and delegate engagement
  • Practical training methods - Theory and practical based training to take back to the office
  • Small class sizes - No more than 15 people to ensure you get the most from our trainers
  • Wide breadth of topics - ECC offer over 40 different essential business training courses covering everything from Leadership and Management through to Digital and International Trade
  • 3 learning levels – Beginner /Introductory, Intermediate and Advanced
Cancellation Policy: Click Here

‘Top notch, knowledgeable and experienced in the subject matter. ‘
‘Mark was excellent, really informative and insightful.’

Please note:
During this current Covid-19 pandemic we are starkly aware of the struggles and cash pressures businesses are under.  To support our customers during this time we have significantly reduced the price of this course for both members and non-members. Members make a saving of £40 per booking and non-members £20. 

This course uses live Zoom video conferencing facilities.  Those who have booked to participate in the course will receive an email approx. 24 hours before the training starts with full joining instructions and a registration link.


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Terms and Conditions
Full payment must be received when booking.

Events Cancellation Policy
Bookings cancelled more than 7 days prior to event/training course will receive an 80% refund. Specific cancellation policies may apply to certain events. Please check individual events details for more information.

Prices exclude VAT
If paying online VAT at 20% will be added before the payment is taken.